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Transport Policy

1. Timely Deliveries: Deliver goods and shipments within the specified timeframe, meeting agreed-upon delivery schedules. 2. Address Verification: Confirm delivery addresses and ensure accurate delivery locations to avoid delays and incorrect deliveries.
 3. Delivery Confirmation: Obtain proof of delivery (POD) from the recipient when possible. This may include a signature, timestamp, or other agreed-upon confirmation methods.
 4. Safety Protocols: Follow safety protocols when unloading or delivering goods, including wearing appropriate protective gear and using equipment safely.
 5. Customer Communication: Maintain clear and open communication with customers regarding delivery schedules, delays, and any issues that may arise during transit.
 6. Special Handling Instructions: Adhere to any special handling or delivery instructions provided by the shipper or customer, such as fragile items, temperature-sensitive goods, or hazardous materials.
 7. Documentation Accuracy: Ensure that all delivery-related documentation, including invoices, bills of lading, and delivery receipts, are accurate and complete.
 8. Securing Cargo: Safely secure cargo within the delivery vehicle to prevent damage or shifting during transit.
 9. No Unauthorized Stops: Avoid unauthorized stops during the delivery process to maintain efficiency and meet delivery deadlines.
 10. Return Policy Awareness: Familiarize drivers with the company's return policy and procedures, and ensure they can communicate this information to customers.
 11. Restricted Areas and Permits: Ensure compliance with regulations regarding the transportation of goods through restricted areas and obtain any necessary permits.
 12. Vehicle Inspection: Conduct pre- and post-trip inspections of delivery vehicles to identify and report any maintenance issues promptly.
 13. Hazardous Materials Compliance: Follow all regulations and safety guidelines for the transportation of hazardous materials and dangerous goods.
 14. Security Measures: Implement security measures to safeguard deliveries from theft and tampering.
 15. Weather and Road Conditions: Adjust delivery plans and routes as necessary to account for adverse weather or road conditions, prioritizing safety.
 16. Lost or Damaged Goods Reporting: Promptly report any lost or damaged goods to the appropriate parties and follow company procedures for handling such incidents.
 17. Proper Handling of Perishables: Ensure that perishable goods are stored and transported at appropriate temperatures to maintain their quality and safety.
 18. Cleanliness and Presentation: Keep delivery vehicles clean and presentable to maintain a positive image and professionalism.
 19. Record Keeping: Maintain accurate records of delivery activities, including logs of stops, delivery times, and any relevant incidents.
 20. Feedback and Improvement: Encourage feedback from drivers and customers to identify areas for improvement in the delivery process. These rules should be tailored to your specific delivery service and the nature of the goods being transported. They help ensure smooth, reliable, and efficient delivery operations while meeting customer expectations and regulatory requirements.

Payment Policy Payment Methods:


1. Accepted Payment Methods:
 We accept the following payment methods for deliveries: credit cards (Visa, MasterCard, ), debit cards, PayMaya, and Gcash , as specified on our website or invoice.
 
2. Cash Payments: Cash payments are accepted for in-person deliveries only. We do not accept cash for orders placed online or via phone. Payment Timing: Payment is required at the time of order delivery. Your order will only handed to you once upon payment.